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AnsysWBU.exe encountered a problem. A diagnostic file has been written


 AnsysWBU.exe encountered a problem. A diagnostic file has been written






 ANSYS 13 windows-7 Profession X64


i found the same error in one of the employees ansys software.i searched for solution and found in a website

Reason:
Its due to overwriting of the  same file in %temp% and %appdata%  for ansys temp files .

Solution:

Rename the '.ansys' directory to "'old.ansys'  in %temp%
Rename the 'ansys' directory to 'old_ansys' in %appdata%


source:http://www.cfd-online.com

7 comments:

  1. Hello, do you know other way to fix the problem?

    AnsysWBU.exe encountered a problem. A diagnostic file has been written.

    I tried your advice but the problem follows

    Thank you

    Regards

    ReplyDelete
  2. rename the directory mentioned above also clear system temp files using cc cleaner software and restart the system.hope it works .

    ReplyDelete
  3. Thank Ananth, I cleared the system with cc cleaner and renamed the directory as you said me, but the problem continues.

    do you have other ideas?

    Thank for your time.

    ReplyDelete
  4. I uninstalled the Graphic Card Driver and before restarting the PC, I searched for (Device installation setting) in start menu and disabled it then every thing work properly.
    That will retain the basic display driver.
    However this solution may affects other programs and features that need the Graphic Card Driver.
    Regards,

    ReplyDelete
  5. I did all that has been mentioned in this post, but the problem still continues.
    Please Help.

    ReplyDelete
  6. Can I get the video to solve this problem

    ReplyDelete

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